Contact CorporateConnect: Phone, Email and Relationship Manager Routing
Contact Snapshot
Reach CorporateConnect on 800-462-6583 Monday–Friday 7am–9pm Central. Treasury Operations is 24/7 on option 2. Card services is option 4. The fraud hotline is option 7 and is staffed around the clock. International clients dial +1-612-555-0184. Email support@corporate-connect.gr.com. Corporate headquarters is 2875 Meridian Corporate Drive, Minneapolis, MN 55402. Relationship managers are routed by region — Northeast, Southeast, Midwest, Mountain and West Coast — and are listed inside the portal under Profile > Relationship Team.
Phone Matrix
Direct routing for the most common reasons clients call CorporateConnect.
| Department | Phone | Menu Option | Hours |
|---|---|---|---|
| General Client Services | 800-462-6583 | Option 1 | Mon–Fri 7am–9pm CT |
| Treasury Operations (wires, same-day ACH) | 800-462-6583 | Option 2 | 24/7 |
| Reporting & ERP Integration | 800-462-6583 | Option 3 | Mon–Fri 7am–7pm CT |
| Card Services (commercial credit cards) | 800-462-6583 | Option 4 | Mon–Fri 7am–9pm CT; Sat 8am–4pm CT |
| Loan Servicing | 800-462-6583 | Option 5 | Mon–Fri 8am–6pm CT |
| FX Desk | 800-462-6583 | Option 6 | Mon–Fri 6am–5pm CT |
| Fraud Hotline | 800-462-6583 | Option 7 | 24/7 |
| International Clients | +1-612-555-0184 | — | Mon–Fri 2am–8pm CT |
| Compliance & Regulatory | 800-462-6583 | Option 9 | Mon–Fri 8am–6pm CT |
Email and Secure Messaging
For non-urgent requests, the in-portal secure message center is the fastest path.
General support email is support@corporate-connect.gr.com; response SLA is 4 business hours. The in-portal secure message center provides encrypted, audit-logged correspondence tied to your company profile — use it whenever a message references account numbers, dollar amounts or user identifiers. Do not email such detail in plaintext. For regulator-facing correspondence, route through Compliance Operations at compliance@corporate-connect.gr.com; those messages are reviewed by staff with a BSA/AML credential within 1 business day.
Press and media inquiries should be directed to press@corporate-connect.gr.com. Investor relations contact for the parent holding company is available through the corporate website; the bank is privately held and does not issue publicly traded equity.
Regional Relationship Manager Routing
Dedicated advisors are assigned by region based on your company headquarters location. Direct phone numbers appear inside the portal under Profile > Relationship Team.
| Region | States Covered | Regional Desk | Typical Response |
|---|---|---|---|
| Northeast | CT, MA, ME, NH, NJ, NY, PA, RI, VT | Boston & New York | 2 business hours |
| Southeast | AL, FL, GA, KY, MS, NC, SC, TN, VA, WV, DC, PR | Atlanta & Charlotte | 2 business hours |
| Midwest | IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, SD, WI | Minneapolis (HQ) & Chicago | 1 business hour |
| Mountain | AZ, CO, ID, MT, NM, NV, UT, WY | Denver | 2 business hours |
| West Coast | AK, CA, HI, OR, WA | San Francisco & Seattle | 2 business hours |
Contact Channel by Issue Type
Match your issue type to the channel that resolves it fastest.
| Issue | Best Channel | Why |
|---|---|---|
| Suspected unauthorized transaction | Fraud hotline 800-462-6583 option 7 | 24/7 recall procedure initiation |
| Wire stuck in approval | Treasury Ops 800-462-6583 option 2 | 24/7 live escalation |
| Password reset | Portal self-service | Under 5 minutes |
| Add or remove user | Company admin via User Management | Self-service, audit-logged |
| BAI2/ISO 20022 setup | 800-462-6583 option 3 | ERP integration specialists |
| FX rate inquiry | 800-462-6583 option 6 | Live desk, institutional pricing |
| Regulator question | compliance@corporate-connect.gr.com | Licensed BSA/AML reviewers |
| Relationship review | Your advisor (Profile > Relationship Team) | Named, regional, 2h response |
Mailing Address and Physical Offices
All mail is accepted at the Minneapolis headquarters.
CorporateConnect
Attn: Client Services
2875 Meridian Corporate Drive
Minneapolis, MN 55402
United States
Certified, registered and overnight mail is accepted Monday–Friday 8am–5pm CT. Regional offices are located in Boston, New York, Atlanta, Charlotte, Chicago, Denver, San Francisco and Seattle; walk-in visits require a pre-scheduled appointment with your relationship manager. Regulatory correspondence per the OCC Bank Service Company Act should be directed to the Compliance Operations group at the Minneapolis headquarters.
Contact Frequently Asked Questions
What is the CorporateConnect main customer service number?
How do I reach my CorporateConnect relationship manager?
Where is CorporateConnect corporate headquarters?
Does CorporateConnect offer support outside U.S. business hours?
Related Services
Get the most from CorporateConnect before, during and after your first call.
Help Centre
Self-service articles, SLA tables and top-10 support topics.
Security Posture
Fraud hotline, positive pay, FIDO2 passkeys and SOC 2 Type II.
About CorporateConnect
Leadership, founding story and regulatory oversight.
Login Guide
Step-by-step sign-in, MFA enrollment and lockout recovery.